Dr. Fernandes


Dr.  Raynah Fernandes graduated with Honors in 2008, obtaining her Doctor of Dental Surgery degree from the University of Toronto. She earned the Royal College of Dental Surgeons of Ontario Award (RCDSO) in Ethics and Jurisprudence and received multiple awards and research scholarships during dental school.  She has published in the Ontario Dental Association Journal as well. She is passionate about dentistry, her patients, and loves working with people of all ages. She is a member of the International Association of Orthodontics, and treats all ages with fixed and removable options, including braces and Invisalign. She is also certified in conscious sedation, and oral moderate sedation which she uses when treating patients with dental anxieties. She is known for her gentle freezing technique and her humming while working on patients.

Dr. Wu


Born in Toronto and raised in Mississauga, Dr. Kenny Wu graduated from the University of Waterloo with a Bachelor of Science degree in Biology in 2015. After obtaining his Doctor of Dental Surgery Degree from the University of Toronto in 2019, Dr. Kenny Wu joined our practise at Willow West Dental. 


Dr. Wu brings to the office his enthusiasm and approachable personality. His professionalism and commitment is noticeably reflected in his positive attitude and delivery of care. Dr. Wu’s hobbies and interests include: golf, photography, and travelling. 

Dr. Rabi


Bio Coming Soon

Dr. Elzokm


Dr. Elzokm earned his Doctor of Dental Surgery degree from University of Toronto, previously he completed his Bachelor Degree of Dental Surgery in Cairo, Egypt.

Dr. Elzokm believes that patient education and motivation regarding patients dental needs is an important part of their comprehensive oral health.

Dr. Fadi


Bio Coming Soon


Office Manager

Craig has worked as the Office Manager for Willow West Dental since 2018. Craig is a graduate from Devry University, where he received a degree in Computer programming.

After graduation, Craig launched his career at Pepsi Bottling Group, where he worked for 19 years in various Finance Departments. He recently moved from Mississauga to Guelph with his wife Dr. Raynah Fernandes and their 3 boys.

Craig’s hobbies and interests are Tennis, Table Tennis and Basketball


Facilities Coordinator/HR & OHS

Born and raised in Halifax Nova Scotia, Crystal graduated from Maritime Business College with a diploma in Medical Administration.  After a lengthy career in Veterinary Management, she decided to make the move back to the human health care field by joining the Willow West Dental team in October 2019.  

Crystal is bubbly, compassionate and is a very strong advocate for Health & Safety. She has been certified in Ontario, Nova Scotia and Alberta.  

In her spare time she loves travel, camping and spending time with her husband and four fur kids. 


Certified Dental Receptionist/Schedule Coordinator

Michelle has been a part of the Willow West Dental Office reception team since 2016.   Michelle comes to the dental field after originally working in the Radio Broadcasting Industry.  


She’s an extremely empathetic and helpful individual who always does her best to cater to our patient's needs. When Michelle is not interacting with patients, she is spending time with her husband, young son and English Bulldog, Bella. 


Dental Hygienist/Treatment Coordinator

Shiva graduated from the Canadian Institute of Dental Hygiene in 2004. She is a self-initiated Registered Dental Hygienist in Ontario and has been practicing hygiene for the last fifteen years at Willow West Dental Office. Shiva is passionate about improving the dental health of her patients and educating them about the latest advancements in dental technology and treatment options. 


She has been proactive in attending continuing education courses in various aspects of dentistry, including soft tissue management, laser therapy, treatment coordination, infection control, and office management. Shiva’s gentle and positive approach makes her patients feel relaxed and comfortable during their visits.


Her attention to details and professionalism is truly appreciated by her patients and her colleagues. In her spare time, Shiva enjoys traveling the world, camping, hiking and watching movies.


Dental Hygienist

Cristina is a Self Initiated Registered Dental Hygienist. She graduated from the Dental Hygiene program at Niagara College in 1998, and has been with the Willow West team for over 21 years. Cristina continues to maintain her knowledge and skills through various continuing education courses and programs. 

Cristina prides her self in providing her clients with quality dental hygiene care while expressing compassion and understanding. Over the years she has made it a priority to get to know her clients and their needs so they can trust and rely on her. 

In her free time Cristina spends her time with her family. She can be found in the stands, on the field or behind stage cheering her children on. 


Dental Hygienist

Annette graduated from Algonquin College in 1992 with a dental hygiene diploma. She is a Registered Dental Hygienist that has been employed at the Willow West Dental office for 26+ years.

Annette lives in Kitchener where she enjoys spending time with her family and cockapoo named Baxter. Her hobbies include reading, baking and gardening.

Natalie B

Business Office Administration

Natalie graduated from Medix College in 2010. She’s been working in the dental field since 2013.


You can find Natalie with a pleasant greeting at the front desk. In her spare time she loves spending time with her husband and 3 year old daughter and family.


Business Office Administration

Bobbi is a married mom of three that has worked for Willow West Dental since 2000. She graduated from the Office Administration Program at Sheridan College in 1996.


She would be happy to assist you with your scheduling needs and financial questions. She enjoys reading, movies and spending time with friends and family.


Dental Assistant

Sheila has enjoyed being a Dental Assistant and Receptionist for 30+ years.

Her spare time is spent taking care of her aging dog, walking, reading and  watching old movies and TV shows.

Sheila has been at Willow West Dental for over 18 years.


Dental Assistant

Gordana is a certified Dental assistant level II graduated with honors in 2001 from TSB in Kitchener.


She has been part of the Willow West Dental family over 17 years. Gordana likes gardening and spending quality time with her little grandson, family and friends.


Dental Assistant

Branka is certified dental assistant level II, graduated with honors from the Medix College in Kitchener.

She has been a member of the team Willow West Dental for over 10 years. Her compassion,understanding and patience make her an excellent part of the team.

Branka spends her spare time with family,friends and travelling.


Dental Assistant

With years of experience she graduated with honor as a Level 2 Dental Assistant from the Medix College in Kitchener, Ontario. 


Being a mother of two enthusiastic teenage boys, she is very passionate with kids in general. Besides raising a family, she has interests in music, art and interior design. In her free time she likes to travel around the world.